Service Design. Visual Design.

Tie Design supports companies and organizations in innovating operating models, developing services and recreating visual identity.

Our Services

Tie Design offers service development and visual design services for organizations and businesses. At work, we use service design methods for identifying and solving business challenges, helping our customers to improve service and product quality, customer experience, and customer retention. More about our services.

Service Design

When designing a service, it is imperative to understand its purpose, its demand and the service provider’s ability to produce it. By using service design methods, we help companies and organizations to co-create services to meet users’ needs.

Visual Design

For us, visual design is about expressing emotions and presenting ideas and thoughts in a user-friendly format. Our goal is to create memorable visual designs that support our customer’s corporate image and their desired user experience.


With service design methods, we help customers to identify business challenges and opportunities. According to each project outline, we start by identifying a problem, formulate a solution, test and crystallize it. We also want to support with taking the solution into practice.

About Us

We are a team of service and graphic designers, and business developers with experience in professional education, customer service, wellbeing, advertisement, and travel & tourism industries.

Suvi Ferraz
Founder, Project Manager
Riikka Ruotsalainen
Visual Designer
Sara Fager
Graphic and Service Designer

Follow Tie

Tie Design is present in Facebook, Instagram and in LinkedIn. Follow us for seasonal experiment illustrations, work and behind the scenes stories.


We visualize challenges, ideas and solutions into understandable illustrations.


We design memorable customer experiences based on customer insight, strategy and data.


We support our customers to establish innovative service development culture and in taking ideas into action.